Anyone who serves alcohol to a guest is responsible for this.
(All employees have a responsibility to report any suspected sale of alcohol to minors).
People have fake IDs
If you are in doubt whether your ID is valid, you can ask to show your digital ID on the BANK-ID app or your digital driver's license.
Younger person(s) join a group of older people
Check everyone who comes in a group. When booking in advance, ask if there are minors in the group.
Difficult to determine age
Check your ID if in doubt. As a general rule, everyone under the age of 25 must show ID.
Other guests purchase alcohol for minors
If there are groups present where you know there are minors, you must ensure that you have control of the table throughout the serving period. If this is not possible, you must consider whether minors should be allowed in this company. Contact Duty Mangaer if in doubt.
Waiter assumes guards have checked ID and is serving minor
Do not assume that the guards have checked your ID. If you are unsure, you must check your ID or contact the guard or Duty Manager.
All employees have a responsibility to report if a guest is excessively intoxicated.
This also applies to suspicions of other illegal intoxication.
The security guards should routinely check the premises to detect this.
A drunk guest can both injure themselves and become ill.
Employees and guards must help people in the best possible way.
Talk to friends of the person in question and ask them to get the person home safely or to the emergency room.
Consider the need for a taxi, police or ambulance.
Persons under the influence of other illegal drugs must be deported.
The security guards must ensure that no alcohol is brought into the premises.
All employees have a responsibility to notify security guards if this is suspected.
People who bring their own drinks can become overly intoxicated without our control.
We could risk dots and closure.
Persons with accompanying persons shall be expelled.
All employees and security guards must prevent guests from being discriminated against.
People may experience discrimination based on ethnicity, sexual orientation, and religion.
We must have zero tolerance for such conditions and expel people who contribute to this.
People who are exposed to such things should receive our support and help.
All employees have a responsibility to report this if it is discovered.
The security guards should routinely check the premises to detect this.
This is strictly illegal and can result in both illness among guests and severe sanctions for the venue.
People who deal in or use drugs should be deported.
Security guards should assess the need for police.